Phone
(864) 215-5550
Monday through Friday, 8:00 AM to 5:00 PM.
Support
Need help with a service issue or technical request?
Use this page for troubleshooting, service questions, secure remote assistance, and help desk access.
Support channels
Get the right help for the issue you’re dealing with.
Submit a support request or use our help desk for troubleshooting, service questions, and remote assistance.
Before sending sensitive information
Do not send passwords or sensitive data by email or through a web form. We will let you know the secure way to share that information during a scheduled support session.
Support details
Everything you need to reach the right channel.
info@rivysolutions.com
Best for general questions and follow-up after a support session.
Location
Anderson, South Carolina
Local support for homes, businesses, and organizations in the area.
What to include
Service name, device details, and a short description of the issue.
That helps us respond faster and route the request correctly.